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  1. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
  2. Shipping Methods: We offer standard shipping option.
  3. Shipping Rates: Shipping rates are calculated based on the weight of the items and the destination address.

Domestic

India (Delhi)

Weight

Price

0kg–0.5kg

₹49.00 INR

0.51kg–5kg

₹193.00 INR

5.1kg–10kg

₹241.00 INR

10.1kg–20kg

₹342.00 IN

 

Rest of India

India (36 of 37 states)

Weight

Price

0kg–0.5kg

₹66.00 INR

0.51kg–5kg

₹238.00 INR

5.1kg–10kg

₹419.00 INR

10.1kg–20kg

₹544.00 INR

 

4. Estimated Delivery Time: Standard shipping usually takes 3-7 working days depending on the destination. Delivery times may vary based on the shipping destination.

5. Order Tracking: Once your order is shipped, a confirmation email / WhatsApp message with tracking information will be sent. You can track your order using the provided tracking number on the carrier's website.

6. Undeliverable Packages: In the event of an undeliverable package, our customer service team will contact you to resolve the issue. Additional shipping charges may apply for re-shipping undeliverable packages.

7. Lost or Damaged Items: If your order is lost or damaged during transit, please contact our customer service team promptly for assistance.

8. Claims for lost or damaged items must be submitted within 14 days of receiving the order.

9. Returns and Refunds: Please refer to our Returns Policy for information on returning items and obtaining refunds.

By placing an order on wellnessqed.com, customers acknowledge and agree to the terms outlined in this Shipping Policy. We strive to provide a seamless and reliable shipping experience for all our valued customers.

If you have any questions or concerns, please contact our customer service team at:

crm@wellnessqed.com / info@wellnessqed.com 

Mobile and WhatsApp:

+91 9910006803.

 

Thank you for choosing wellnessqed.com!